Our Privacy Statement

Effective Date: 12 July 2023

This Privacy Policy describes the policies and procedures of The Playhouse Company ("we," "us," or "our") regarding the collection, use, and disclosure of personal information we receive from users of our website (the "Site"). We are committed to protecting your privacy and ensuring the security of your personal information. By using our Site, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

1. Information Collection

1.1 Personal Information: 

When you use our Site, we may collect personal information that you provide voluntarily. This may include your name, email address, phone number, postal address, and any other information you choose to provide. We collect this information when you fill out forms on our Site, subscribe to our newsletter, or interact with certain features of the Site.

1.2 Cookies and Other Tracking Technologies: 

We may use various technologies such as cookies, web beacons, and similar technologies to collect information about your browsing activities on our Site. This information may include your IP address, browser type, operating system, referring/exit pages, and other browsing-related data. Cookies are small files that are stored on your device when you visit our Site. You can choose to disable cookies through your browser settings, but please note that some features of the Site may not function properly without cookies.

2. Use of Information

2.1 We may use the personal information we collect to:

-  Provide, maintain, and improve our Site, products, and services.
-  Respond to your inquiries, comments, or requests.
-  Send you administrative information, such as updates, security alerts, and support messages.
-  Send you promotional and marketing communications, with your consent.
-  Conduct research and analysis to better understand our users and improve our offerings.
-  Protect against fraud, unauthorized access, or other liabilities.
-  Comply with applicable legal requirements and enforce our policies.

2.2 We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

3. Information Sharing and Disclosure

3.1 We will not sell, rent, or share your personal information with third parties for their own marketing purposes without your consent, except as described in this Privacy Policy.

3.2 We may share your personal information with only trusted third-party service providers who assist us in operating our Site and delivering our products and services. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

3.3 We may also disclose your personal information if we believe such disclosure is necessary to:Comply with applicable laws, regulations, or legal processes.
Enforce our Terms of Service or other agreements.
Protect the rights, property, or safety of The Playhouse Company, our users, or others.

4. Data Security

We employ reasonable security measures to protect the personal information we collect. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your personal information.

5. Children's Privacy

Our Site is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly. If you believe we may have collected personal information from a child under 13, please contact us.

6. Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to such third-party websites or services. We recommend reviewing the privacy policies of those third parties before providing any personal information.

7. Changes to this Privacy Policy

 We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. It is your responsibility to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
The Playhouse Company Address: 231 Anton Lembede Street, Durban, KZN, RSA
Email: adminmanager@playhousecompany.com
Phone: +27 31 369 9555

Please note that this Privacy Policy applies only to the information collected through our Site and not to information collected offline or through other means.